Cancellation policy

At Divine Carat, we strive to provide a seamless and satisfying shopping experience. However, we understand that there may be situations where you need to cancel your order. Please read our cancellation policy carefully:

How to Cancel an Order

If you wish to cancel your order, please contact us as soon as possible before the order is accepted or dispatched. You can reach us through:

Email: divinecaratinfo@gmail.com. 

WhatsApp: [+91-8318322859 ]

Make sure to provide your order number, name, and reason for cancellation to help us process your request swiftly.

Important Notes
Cancellations are only accepted before the order has been accepted or dispatched.

Once your order has been processed and shipped, it cannot be cancelled.

Custom or personalized items may not be eligible for cancellation once confirmed.

We appreciate your understanding and support.